Payment Method |
We accept Credit card (Dollars channel and Rmb channel), Western Union , bank transfer, Moneybookers,and so on payment. |
Payments are due within 2 days of auction closing, otherwise the item may be removed from your order and sold to someone else. |
Please do not email us to ask for other payment option. |
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Shipping Detail |
Item will be shipped within 3 working days after full cleared payment is received. |
We only ship to the approved address given in Alibaba. Please make sure your address in Alibaba is correct. |
Shipping&Handling cost include: postage, handing charges and packaging materials. |
We will fill in tracking number in Alibaba after item is posted. |
Sometimes the package maybe stay at customs for long time,Please understand international shipping. |
More FAQ about Delivery,See about | |
Country | Standard Delivery Time Summary | |
Business Days(Holidays not included) | 9-12 | 13-16 | 17-19 | 20-22 | 23-27 | 35+ | |
Business Days + Weekend | 10-14 | 16-20 | 18-23 | 25-30 | 32-39 | 49+ | |
UK | Item Arrived Ratio | 12.00% | 60.50% | 28.30% | 5.20% | Refund |
USA | Item Arrived Ratio | 8.50% | 54.30% | 28.00% | 9.20% | Refund |
Canada | Item Arrived Ratio | 4.00% | 48.20% | 28.00% | 15.30% | Refund |
Australia | Item Arrived Ratio | 20.80% | 51.00% | 14.00% | 10.00% | Refund |
Europe | Item Arrived Ratio | 10.30% | 24.20% | 47.40% | 13.10% | 6.00% | Refund |
Other | Item Arrived Ratio | 3.80% | 15.00% | 28.00% | 53.00% | 12.10% | Refund |
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Feedback |
We leave 5 stars feedback after your package is received and help us Confirm Receipt . |
We really need your positive feedback and five stars. |
We are committed to your satisfaction after your purchase. If you are not satisfied with your purchase in any way please give us an opportunity to try and make it right before leaving feedback. |
On Alibaba, a 3 stars feedback rating is treated exactly the same as a 1-2 stars feedback. Please do not leave 1-2 stars or 3 stars feedback without contact us to help resolve any issue. |
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Return Policy |
In the unlikely event that a return is request, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. |
Shipping and handling fees are not refundable. |
Buyer is responsible for shipping costs incurred shipping products back. |
Customer Service |
We are committed to your satisfaction after your purchase. If you are not satisfied with your purchase in any way please give us an opportunity to try and make it right before leaving feedback. We will answer your question within 1-2 working days. |
Customer Service Hours: M-F: 9:00AM - 5:00PM BST (Beijing Standard Time). |
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Privacy |
It is assured your information will not be given, sold, rented or loaned to any third party. |