Q: When will the package be shipped?
A: After your payment, the warehouse will ship within 48 hours (except weekends).
Q: How long will it take to receive the order package?
A: We will ship your package by AliExpress Standard Shipping. It takes about 10-25 business days to arrive in most countries. Different countries need different times. Due to strict local customs
inspections, shipping times may be extended in some countries. Please be patient with your package.
*If you need other logistics express, please contact our customer service before payment.
Q: How to track my package?
A: You can use your tracking number to track your package at the following website: www.17track.net/en
*You can also contact our customer service, we will check the logistics information of the package for you.
About after-sales
1. If you receive a defective product, please take a video or photo of the product you received and send it to our
customer service, they will sincerely solve the problem for you.
2. If you want to return the package, please contact us within 2 days after receiving the package and inform us of the
reason for the return. All returned merchandise must be returned with its original packaging and accessories. The customer will be responsible
for the shipping cost of the return. We will refund you when we receive the returned item.
3. Since the package is long-distance transportation, sometimes the logistics company will lose the package on the way, if you do not receive your
package within the delivery time, please contact our customer service. In the event that a lost package is confirmed, we will contact you to
arrange for a resend of the package or to issue a refund to you.
About Feedback
1.We mantain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important! We
request that you contact us immediately BEFORE you leave Neutral or Negative feedback, so that we can satisfactorily address your
concerns.
2.We appreciate 5 stars positive feedback,It`s good for our longterm business.We will also send the same feedback to you.
3. Dear customers, we very much welcome you to provide us with valuable suggestions, and we will continue to improve
product quality and service levels.
4. If you like our products, please add our store to your "My Favorites" list.
*Thank you very much for your support and wish you and your family a happy life!