Our Team
About Us
Guangzhou Xingang Electronic Technology Co., Ltd. is a professional company which engaging in producing and selling office equipment supplies and laser printer and copier spare parts.
Our company mainly sells OPC Drum, Toner Cartridge , Toner Powder, Fuser Film Sleeve, Paper Pick Up Roller, Reset Chips, Fuser Roller, Blade and relating accessories for laser printer and copier at home and abroad.
Our company with extensive production experiences, strict product quality, competitive price and good service.
There is no any limit of the order and the number of item species. If you have any product need of this line, please do not hesitate to inquiry us, we would surprise you.
Our mission is to provide competitive price and the best shopping experiences as possible as we can for every customer. We eager to establish long- term business relationship with every customer.
Expecting our nice cooperation.
Certificate
Why Choose Us
- We are historical company which have more than 10 years of experience in this line
- Mature and professional sales team
- High quality raw material
- Stable quality and fluent print performance
- Reasonable Price
- Attractive packing as your requirement
- Fast delivery 3-5 working days after confirming order
- Great after-sales warranty
- Excellent customer service and good technical support
Transport
1. Ship Via: China Post Air Mail, EMS, DHL, FEDEX, TNT
2. Ship out: 1-7 working days upon received your payment. Generally item could ship in two working days.
3. Transit Time:
China Post Air Mail: approx 25-30 working days.
EMS: approx 7-15 working days.
DHL: approx 3-10 working days.
FEDEX: approx 3-10 working days.
TNT: approx 3-10 working days.
4. We will provide the tracking number as soon as ship out.
Payment Terms
Please make the full payment within 5 days of placing your order.
Please make sure you read the entire specification and agree to transaction terms before buying.
Return Policy
If the buyer found the item was defective when the items arrived, we would accept refund or replacement of the item. The buyer should notify us within 3 days of receipt to gain the Return or Replacement Authorization. Shipping charges are nonrefundable.
Please consult customer service for details.
Warranty
1. All of products must be strictly checked before sending to you.
2. Defective rate is less than 0.3%.
3. If have any defective product, we will refund you or replace the same quantity.
4. If you have anything in trouble for our production, please do not hesitate to contact us, we would dispose of it as quickly as possible.
Expectation
Our company enjoys a good reputation from home and abroad customers more than 10 years. Your feedback is very important to us, it could encourage us to do better. Improvement always makes progress. We would prefer to do a long-term business relationship with you.
FAQ
Q: What\'s your product warranty?
A: We guarantee our product is fit for its normal user purposes and is free from defects in materials or workmanship.
Q: What\'s your company policy on defective goods?
A: Our company keep items quality for a long time.
Defective rate is less than 0.3%. If there are any defective goods due to production defects or transportation problem, please contact us instead of take dispute quickly.
Our customer service team will provide immediate response to complaints.
We will try our best to give you a good resolve way.
Q:About the shipment: what type of shipment will you use?
A: 1. Ship Via: China Post Air Mail, EMS, DHL, FEDEX, TNT and so on.
2. Ship out: 1-7 working days upon received your payment. Generally item could ship in two working days.
3. Transit Time:
China Post Air Mail: approx 7-30 working days.
EMS: approx 7-15 working days.
DHL: approx 3-7working days.
FEDEX: approx 3-7 working days.
TNT: approx 3-7 working days.
4. We will provide the tracking number as soon as ship out.
Q:What can I do if I still no receive my goods before the protection time?
A: If your item does not arrive within protection time, please let us know, we will delay the shipping days for you quickly make sure you can receive goods successfully.
Q:What packing do you use?
A: Neutral package with airbag or Customized package.
Q:How much are the shipping cost?
A:Shipping cost is charged by the package’s weight and related to the shipping
methods you choose and your destination.
If customer want to buy lots of different items together, we can give discount in shipping cost. Please contact us for confirm.
Q:How to get discount?
A: Positive feedback is a great way to help others make purchases like yours Customer who give us 5Stars positive feedback will get 2 discount in next order.
Steps:
Step 1: 5Stars positive feedback last order
Step 2: Play an order firstly, please do no pay for order soon
Step 3: Contact customer service
Step 4: Let customer service adjust the total price
Step 5: After changing price, customer service ask customer to payment
Step 6: Payment
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