Door to Door Shipping
Most of the orders will send in 24 hours after payment confirmed.
We will inform you if we need more time to prepare.
It usually takes 5 to 8 working days by EMS
takes 6-10 working days to ship to your countries by HK post/ Singapore Post
Shipping by DHL /TNT /UPS take less time.
Warranty
All items you purchased from Store No.206256 under 1 year warranty.
Customer Service
We offer 7/24 full time service, Please feel free to contact me if you have any problem on my product.
Your inquiry will be replied within 6 hours.
Return and Refund policy
If you want to exchange the items received, you must contact us within 15days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status
Custom Service
The order will be declared as gift or lower value to eliminate&minimize your custom’s tax, and easy the custom proceeding.
HOWEVER - In certain countries, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
The rules are different in every country. If you find out information about the import tax situation in your country, and you believe there are ways to minimize the taxes you have to pay (or eliminate the taxes altogether), just tell us what you need by putting instructions (regarding labeling, packing, declarations, invoices, etc.) in the comments field during checkout. We are more than happy to follow your instructions.
International Buyers - Please Note
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility .
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
Feedback
Feedback will be left in a timely manner after feedback has been received. Should there be any problems with your purchase, please do not leave neutral or negative feedback before contacting us for resolution. Any customer who leaves a neutral or negative feedback without giving us the opportunity to resolve the issue, We strive to make every transaction a positive experience and will do everything possible to correct any problem. thank you very much!