1) All items will be shipped within 72 hours once your payment is received.
2) For Russian buyer, the full name must be provided. According to Russian Post policy, the full name is neccessary for local delivery.
3) We will provide you tracking number without any extra fee(except special lower price items ) so that you can track your parcel on-line conveniently. If you can\'t track the parcel or didn\'t receive the parcel for long time, please leave message for us firstly, we will immediately check it for you you.
This website for your reference http://help..com/payment_faq.html (How To Pay For Our Product)
1) We will strictly check the product & package before sending out. If the item is defective or you are not satisfied with the goods, please inform us within 7 days after receiving the parcel and send us the pictures or video about the defective product.
2) All items must be returned in their original condition in order to qualify for a refund or exchange of goods.
3) The shipping and related handling charge is not refundable and customer needs to be responsible for all the charge of returning and reshipping.
4) We depend on our customers\' satisfactions to succeed. So, your feedback is extremely important to us. If you are satisfied with our items, please leave us positive feedback.
If you are not satisfied with our product, please contact us before leaving any negative or neutral feedback. We will work with you to solve your problems. Thanks for your understanding!