Package Contents : 1 * Camera 1 * CD FAQ : Q:What’s the default ip address of the camera ? F: 192.168.1.10 Username : admin Password : null ( empty ) ! Q: Does the camera supports Motion Detect,FTP,Email alarm, RTSP and so on ? F: Yes ! All the IP Cameras we are selling supports these functions . 1) Please Setup the motion detection in the CMS software . 2) We suggest the Sever-U and FileZilla FTP Server to upload the video or image. 3) For the Email alarm,please use Email server which supports SMTP ( Hotmail ,Yahoo not support SMTP ,it not supports Gmail temperately since the server problem ) . F: What’re the ports information of the cameras ? Q : ONVIF 2.0 Port 8899 ;RTSP Port 554 ;HTTP Port 80;Media Port 34567 F:Does the camera support IE ,Chrome ,Firefox and so on ? Q: Since the plug-in problem ,for website interface IP address URL,ONLY IE supports Multi Language . Chrome,Safari just support Chinese . For cloud server XMEYE.NET ,it supports multi language Q:When I finish the steps to add the camera to the CMS list,why it notify “ Can’t find the Device “ even I can see the default ip address 192.168.1.10 in the menu . F: It is the IP Address conflict ,the default ip address is not in the same network segment as your router. Please click “Edit Device “ to change the camera’s ip address to make them in the same network segment ! For example ,if your router’s ip address is 192.168.0.1 ,then you need to change the camera’s ip address to 192.168.0.XX . Note : 1.Power Supply NOT included ,click below picture to purchase seperately. Suitable for road, warehouse, underground parking lot, bar, pipe, park and dark or light environment and require high-definition. 1.We will send the goods within 1-3 working days after your payment is verify by . 2.Our free shipping only included China post air mail ,and the weight should be within 2KG. Please notice that the China post air mail are slowly. 3.If you want to send by EMS.DHL and UPS, you should pay for the shipping cost. 4. Delivery time:EMS:5-14 days; DHL/UPS: 3-7days; HongKong or China post: 7-25 days. 1. All products have been checked and packaged in good condition before they are shipped. 2. We promise warranty for quality in one year and we will repair it free of charge. The returning shipping should be paid by customer. 3. If you need to buy more goods, but the price is not very cheap, or did not find in our store, please contact us! 4.Our free gift is send at random.The picture just reference! We will work with you to until you are satisfied. we sincerely hope that you can leave us a positive Review, for any reason you are not satisfied with your purchase, please contact us through "My Messages" or "Ask Seller Questions" . PLEASE DO NOT leaves us 1, 2, 3 –star. |